Pharmacare Hawaii Customer Satisfaction Survey
Your feedback helps us serve you better, thank you for taking a moment to share your thoughts.
Which best describes your interaction with Pharmacare Hawaii?
Please Select
Ambulatory Infusion Suite (AIS) Treatment
At-home Infusion Treatment
Call Center or Phone Call
Delivery or Warehouse
Long Term Care / Care Home
Other
When did you visit this Pharmacare location?
-
Month
-
Day
Year
Date
Which AIS Location?
Please Select
Big Island (Hilo)
Big Island (Kamuela)
Big Island (Kona)
Kauai
Maui
Oahu (Koapaka)
Specify 'Other'
ex. Billing
Please rate the following:
Overall experience
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
Courteous and friendly customer service
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
Cleanliness
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
Comfort
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
Professionalism
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
Ability to answer questions or explain in a way that is understandable
Poor
1
2
3
4
Exceptional
5
1 is Poor, 5 is Exceptional
If applicable, would you please share how long you waited before being helped?
Less than one minute
Over 15 minutes
1 to 5 minutes
Not applicable
6 to 15 minutes
How often do you receive service?
One time only
Once a month
Once a week
More than once a month
How likely are you to recommend Pharmacare Hawaii to a family member, friend, or colleague?
Not Likely
1
2
3
4
Most Likely
5
1 is Not Likely, 5 is Most Likely
Submit
Should be Empty: